At The Web Lead Solutions, we are committed to delivering high-quality digital services and solutions. This Refund and Cancellation Policy outlines the terms under which cancellations and refunds may be requested.
1. Cancellation Policy
- Cancellation requests will be accepted only if the service has not been initiated or no work has been allocated.
- For services already in progress, cancellations will not be possible.
- If you have subscribed to any monthly/recurring service, you may cancel future renewals by providing at least 7 days’ prior written notice before the next billing cycle.
2. Refund Policy
- Refunds will be considered only if the service has not been delivered as promised or due to technical issues from our end.
- No refunds will be entertained once the project deliverables, reports, or milestones have been approved by the client.
- Customized digital services such as SEO, Website Development, Paid Campaigns, or Content Writing are non-refundable, as they involve resources and time allocation.
- If applicable, approved refunds will be processed within 7–10 business days through the original payment method.
3. Exceptions
- No refunds will be provided for trial services, discounted offers, or promotional packages.
- Domain name registration, hosting services, and third-party tools purchased on your behalf are non-refundable.
- Delay in client communication, feedback, or content submission does not qualify for a refund.
4. Contact Us
For any questions or refund/cancellation requests, please reach out to us:
📧 Email: info@theweblead.com
📞 Phone: +91 88006 02960
🏢 Address: The Web Lead Solutions, [WP 501A, Unit No-110 first floor Roshni Complex Shiv Market Wazirpur Ashok Vihar North Delhi 110052]
